okgg's Privacy Policy

02 What Information We Collect

okgg collects two types of information — what you provide directly, and what is collected automatically through your use of the service.

2.1 Information You Provide

During registration and account management, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment details — bKash, Nagad, Rocket, or Upay account numbers (not card numbers)
• Identity verification documents (national ID card or passport details)
• Records of communications with our support team

2.2 Automatically Collected Information

When you use the okgg platform, the following information is logged automatically:

• IP address and device type
• Browser information and operating system
• Navigation paths on the site and time spent
• Game session history and betting activity
• Information obtained from cookies and similar tracking technologies

2.3 Information from Third Parties

For identity verification or fraud prevention, we may also receive limited information from trusted third parties. In such cases, the relevant third party's own privacy policy also applies.

04 When Information Is Shared with Third Parties

okgg shares your personal information with third parties only in limited circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with partners who assist with payment processing, identity verification, cybersecurity, or technical infrastructure management. These partners are contractually bound to follow our guidelines and keep data secure.

4.2 Legal Obligations

We may be required to provide information in response to a court order, direction from a regulatory authority, or a lawful request from a law enforcement agency.

4.3 Business Restructuring

If okgg undergoes a merger, acquisition, or asset transfer, user information may form part of the transferred assets. You will be notified in advance in such cases.

4.4 With Your Consent

Outside of the above circumstances, no information is shared with third parties without your explicit consent.

06 How Long Data Is Retained

Your personal information is retained only for as long as necessary or legally required.

• Active account data: until the date the account is closed.
• Financial transaction records: for the period required by legal obligations.
• Support communication records: for a reasonable period to ensure service quality.
• Cookie and session data: when the session ends or expires.

07 How We Keep Your Data Secure

okgg applies industry-standard technical and organisational measures to keep your information secure:

• SSL/TLS Encryption: All data transfers occur through encrypted channels.
• Access Controls: Only authorised staff can access specific data.
• Payment Data Protection: Full payment details are not stored on our servers.
• Regular Security Reviews: System vulnerabilities are identified and resolved.
• Two-Step Verification: As an additional layer of account protection.

However, complete security on the internet cannot be guaranteed. Please keep your password confidential and avoid logging in from unfamiliar devices.

09 Protection of Minors' Data

okgg provides services only to users aged 21 and above. We do not knowingly collect personal information from any minor. If we become aware that a minor has provided information, we will immediately delete that information and close the associated account.

To learn more about responsible gaming, please read our Responsible Gaming page.

11 Changes to This Policy

okgg may update this privacy policy from time to time. For significant changes, we will notify you by email or via a notice on the platform. The date of each revision will be clearly stated at the top of the page.

Continuing to use the service after changes have been made means you have accepted the updated policy. If you disagree with any change, please let our support team know.